MonProgress – Real-Time Service Progress Tracking App & CRM
Track Every Step. Stay Informed. Deliver With Confidence.
MonProgress is a smart service tracking platform that allows businesses and customers to monitor service progress in real time. From moving services and home buying processes to notary or document handling, every step is visible with live updates, timestamps, and notifications.
No more back-and-forth calls or emails, just complete transparency and peace of mind.
Project Overview
MonProgress is a mobile app and admin CRM platform designed and developed by Dotserviz to help service-based businesses provide real-time progress tracking to their customers.
Industry:
Service Management / Logistics / Home Services / Professional Services
Client Type:
Service Providers, Moving Companies, Notaries, Home Service Businesses
Project Type:
Mobile App + Web CRM
Services Provided:
UI/UX Design, Mobile App Development, CRM Development, Backend APIs, Real-Time Sync, GPS Integration, Cloud Deployment
Business Challenge
Service companies often struggle with:
- Constant customer calls for updates
- Endless email communication
- Lack of transparency
- Missed coordination between teams and clients
- No centralized progress tracking
- Security concerns during transport or service delivery
Customers wanted visibility and businesses needed automation.
Our Solution
Dotserviz developed MonProgress as a centralized real-time tracking ecosystem that connects businesses and customers through: Live service progress updates, Step-by-step workflows, GPS tracking, Automatic notifications & CRM-based operations management.
Customers can monitor their service at any time, while businesses control everything from a single dashboard.
Peace of Mind Tracking
Customers view live service status anytime without calls or emails.
Real-Time GPS Monitoring
Track trucks, teams, or service locations with live map visibility.
Step-by-Step Progress System
Every milestone logged with timestamps, notes, and updates.
Automated Notifications
Email and web links instantly notify all customers about progress changes.
Transparent Service History
Complete timeline builds trust and accountability.
Centralized CRM Control Panel
Businesses manage tasks, teams, clients, and updates from one place.
Key Features
- Real-time service tracking – Live updates without calls or emails.
- GPS live location updates – Track trucks or teams on an interactive map.
- Timestamped progress steps – Every milestone recorded with date and time.
- Notes & attachments – Add comments, files, or proof for each step.
- One-click web link sharing – Customers track services instantly via link.
- Email notifications – Automatic alerts for every status change.
- Customer dashboard – View all services and updates in one place.
- Business task management – Assign and manage workflows easily.
- Multi-customer coordination – Handle multiple services simultaneously.
- Service logs & history – Complete record of all activities.
Technology Stack
Frontend
React Native/React.js
Backend
Laravel
Database
MySQL
Cloud Services
Namecheap
Projects Delivered
Global Clients Served
Users Using Our Applications
Industries Served Worldwide
Want to Build a Real-Time Tracking or Service Management App?
Dotserviz develops intelligent apps and CRM platforms that automate operations and enhance customer transparency.









